Should you buy the extended warranty on your new electronic gadget?
The answer is simple—no. Your salesperson is keen to offer it to you because of the high commission. But most extended warranties simply extend the manufacturer’s guarantee for a few years. That covers random flaws in production, like a piece of plastic that cracks before its time, but almost never the things that might actually happen: a power surge, a water soaking, or snapped screen hinges. Those repairs you pay for yourself.
Still, there are a few good service plans. AppleCare is renowned for its technical support. Wal-Mart and Best Buy offer service plans that cover power surges. CompUSA has diagnostic and repair technicians on-site at many stores. The one exception to the rule: flat-screen TVs. Because they’re still a relatively new technology, chances of part failure are higher, and repairs can run hundreds of dollars an hour. Though the warranty can cost $400 or more, if something does go wrong, you will almost certainly make it back right away.

Email
Print
The Trouble With Product Integration
Meet the Matisse of Subway-Ad Mash-ups
Equus Is Ready for the Glue Factory
The Coolest Hand: Paul Newman, 1925–2008
Look Book: The Gallery Owner 
Playing Hardball After Signing the Lease
Pork-Focused Street Food Done to a Tuscan Turn
Clam Pies on the Rise
Can Paterson Navigate the Troubled Economy?

Will Sulzberger's Heirs Sell the 'Times'?
How McCain Lost His Public Image
What Wall Street Will Look Like in Fall 2009